In an effort to offer innovative learning opportunities that expand users’ knowledge of our products, Mediaocean is introducing new courses and content.

Hands-on Learning 

We will soon be providing Hands-on Learning courses. These courses combine the convenience of a webinar with the interactive, hands-on experience of being in a classroom with others.

During the session, each trainee accesses the software in a training environment. The trainers can offer immediate feedback to trainees as they use the software and can answer questions from the group as they arise.

As with in-person trainings, trainers work with participants to explain new features, go through practice exercises, and give tips to enhance users’ knowledge of the software.

Mediaocean offers Hands on Learning courses for Prisma and Lumina, with plans to expand the platform and course offerings as interest and resources permit. 

For a fuller description of our offerings, click here. 

Video FAQs

Need a quick answer to a how-to question? Mediaocean Support is producing quick, task-oriented video FAQs to help you get the answers you need.

In each video, a support team member will walk you through a task or topic drawn from recently received support requests. You can find the videos in the FAQ section under the product tile you’re interested in. Want to see an example? Click here. (You'll need to login.)

If you don’t see a video FAQ available for your product, please stay tuned—we’re producing more videos every week!